HomeDigital MarketingHuman-Centered Marketing: Thought Leadership

Human-Centered Marketing: Thought Leadership

This edited excerpt is from Human-Centered Advertising and marketing by Ashley Faus ©2025 and is reproduced and tailored with permission from Kogan Web page Ltd.

Choice-makers usually tend to purchase from organizations that produce sturdy thought management content material, and so they’re extra probably to stick with a present supplier that produces sturdy thought chief­ship content material, which confirms the corporate continues to supply insights and options in comparison with opponents.[1]

Sadly, the time period “thought management” has a whole lot of baggage as a result of too many individuals share a whole lot of fluff.

They speak about a grand future the place all the things is wonderful, however they don’t share any plans for truly creating that future.

They speak about how far they’ve come, triumphing over a giant failure prior to now, however they neglect to share any insights from their journey.

They repeat quippy soundbites and sizzling takes, however they lack any nuance to assist their viewers enhance.

Thought Management Is Not Govt Content material

How typically have you ever heard of groups calling any content material that features an government or founder byline “thought management”? It occurs on a regular basis.

However executives and founders incessantly have bylines, seem in movies, and share content material on levels – that isn’t thought management.

Think about the quarterly earnings report. That is incessantly delivered to traders and analysts by a chief government officer (CEO), chief fi­nancial officer (CFO), or a founder. But, would you take into account that content material to be thought management? In all probability not.

Groups can simply perceive that, simply because an government shares the knowledge in an earnings report, it doesn’t imply it’s thought management, however they wrestle to make this differentiation in different narratives and property.

Thought Management Is Not Why Or How We Made Our Product Or Service

Usually, individuals assume that speaking about why you created one thing au­tomatically makes it thought management content material. The “why” is a part of conceptual-depth content material.

However, merely explaining why one thing is useful or neces­sary doesn’t make it thought management.

Once more, that is simple to below­stand with easy examples, like “why it is best to eat a high-protein weight loss plan (it’s a necessary ingredient for constructing massive muscle tissue)” however turns into rather more tough when translated to advanced matters for manufacturers.

Thought Management Is Not Non-Product Content material

Some groups assume that sharing learn-intent content material or property associated to tales and practices routinely means it’s thought management content material. That is incorrect.

Be taught-intent content material typically teaches the au­dience about current data, together with well-known matters, referencing older analysis.

For instance, Atlassian shared articles associated to Agile methodology on rising attain, engagement, and conversion.

Whereas this learn-intent content material is useful, it’s primarily based on well-known practices that originated with different creators.

Atlassian didn’t create the ideas, regardless of articulating them in sensible phrases for groups trying to study incorporat­ing Agile practices into their crew rituals and workflows.

Thought Management Is Not Being Contrarian

Folks typically assume that being contrarian routinely makes you a thought chief, or that you just should be contrarian if you wish to be a thought chief.

In idea, being on the forefront of your trade signifies that you’re going towards the most effective practices, establishment, and generally held beliefs.

You’re introducing new methods of accomplish­ing one thing. You’re iterating on earlier work, which most likely means you’re dismantling some technique and ways, and that’s going to ruffle some feathers!

Sharing on this manner is completely different from being contrarian. Being con­trarian for the sake of being contrarian doesn’t make you a thought chief – it simply makes you contrarian.

Merely saying the other of no matter is fashionable is just not thought management. You need to add to the dialog, not simply change it.

Attributes Of Thought Management

Within the easiest phrases, we will outline thought management by taking a look at every phrase within the phrase. So, have ideas, be a frontrunner.

When you take a look at the anatomy of the phrase, you see that “thought” is absolutely about having one thing of worth to say; being a “chief” and exhibiting “management” implies that you’re price following, and that folks do, the truth is, comply with you.

True thought management content material modifications minds and permits motion in a brand new route. It balances lofty concepts with actionable insights.

High quality content material is wise, useful, and curated. It’s not thought management, nevertheless, except it’s modern, disruptive, and unique.

If we proceed the three-word descriptions, we will say {that a} thought chief is somebody who is wise, shaping, and sharing. Let’s take a look at these attributes:

  • Sensible: You’re an skilled and you’ve got actionable insights.
  • Sharing: You codify your insights and make them out there for others to study, use, and enhance.
  • Shaping: You have got affect in your trade; your methods and ways change into finest practices.

Thought management is exclusive as a result of it’s a couple of differentiated standpoint knowledgeable by experience and expertise, unique concepts, technique, and/or execution, and serving to the viewers assume, act, and obtain in new methods.

Thought management builds belief as a result of it’s coming from somebody with deep experience and expertise, and it permits somebody to take motion.

Pitfalls Of Thought Management Applications

Along with the misunderstanding of the which means of thought lead­ership, many firms make errors when attempting to construct thought leaders and thought management packages.

Entrepreneurs and public relations professionals typically shortlist executives to construct because the group’s thought leaders.

That is significantly true in founder-led firms, with the idea that the founder is the most effective individual to be a thought chief.

Sadly, executives typically wrestle to be thought leaders for a number of causes. First, they’re busy! These individuals typically handle massive organizations with tens or a whole bunch of individuals counting on them.

They’re answerable for a big finances, typically proudly owning the Revenue & Loss statements, income objectives and quotas, and buyer development numbers in the event that they sit within the go-to-market group, and effectivity, productiveness, or price financial savings in the event that they sit on the engineering or IT aspect of the group.

Because of this they don’t have a lot time to experiment, iterate, and optimize, after which codify their findings in a manner that others can comply with. They don’t have time to create high quality property.

They usually don’t have time to distribute content material in a number of channels, reply follow-up questions, or in any other case interact with the viewers persistently to construct a big following.

It seems that practitioners all through the group are sometimes higher suited to rising into thought leaders as a result of they’re those grappling with the challenges and fixing the advanced prob­lems.

The viewers trusts them as a result of they convey real-world experi­ence to the tales and options they share, and so they’re extra prone to spend time on social media and construct neighborhood with a bigger peer community.

To learn the complete ebook, SEJ readers have an unique 25% low cost code and free transport to the US and UK. Use promo code SEJ25 at koganpage.com right here.

Extra Sources:


[1] Kingsbury, Joe, Barik, Tusar, et al. (2023).


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