Ask.com, the search engine that began life as Ask Jeeves, shut down. Mum or dad firm IAC discontinued its search enterprise as a part of an ongoing effort to refocus its operations.
A farewell message posted on the Ask.com homepage, reads:
“Each nice search should come to an finish. As IAC continues to sharpen its focus, we have now made the choice to discontinue our search enterprise, which incorporates Ask.com.”
The message thanked the engineers, designers, and groups who constructed the platform over the many years, in addition to the customers who relied on it. It closed with a brief line: “Jeeves’ spirit endures.”
What Ask Jeeves Was
For anybody who got here on-line after 2005 or so, Ask Jeeves would possibly simply be a reputation. However for customers who first skilled the net within the late Nineteen Nineties, Jeeves was one thing new.
Garrett Gruener and David Warthen based the corporate in Berkeley, California, in 1996. The service launched publicly as AskJeeves.com and launched an concept that felt unusual on the time.
As an alternative of typing key phrases the best way each different search engine anticipated, Jeeves inspired customers to kind a full query in plain English. The search engine would attempt to return a direct reply.
The mascot, a cartoon butler named after the fictional valet in P.G. Wodehouse’s novels, grew to become one of the vital recognizable characters on the early web. Jeeves made search really feel approachable when the net was nonetheless intimidating to tens of millions of latest customers. Jeeves additionally crossed into mainstream promoting, together with appearances tied to the Macy’s Thanksgiving Day Parade.
Ask Jeeves went public in 1999, using the dot-com increase. By that time, the search engine was already dealing with over one million queries a day. It competed alongside Yahoo, AltaVista, Excite, and Lycos in a search market that hadn’t but consolidated round a single winner.
Google’s rise modified the market.
The Lengthy Decline
Google’s PageRank algorithm delivered higher outcomes sooner, and customers observed. Ask Jeeves tried to maintain tempo. In 2001, the corporate acquired Teoma, a search expertise agency with its personal means of rating credibility. The Teoma engine powered Ask’s natural outcomes and earned respect amongst search professionals for its high quality.
However the hole saved widening. IAC acquired Ask Jeeves in 2005 and shortly dropped “Jeeves” from the title. The rebrand to Ask.com was meant to modernize the product and place it for broader competitors.
It didn’t work. By 2010, Barry Diller mentioned at TechCrunch Disrupt that Ask.com couldn’t compete with Google and carried no worth in IAC’s inventory. That very same yr, Ask.com shut down its personal net crawler and laid off a lot of its engineering employees. Core search features have been outsourced to third-party suppliers. The corporate pivoted to a question-and-answer neighborhood mannequin.
That saved the lights on for one more 16 years, however Ask by no means got here near relevance once more.
SEJ Was There
Search Engine Journal coated Ask Jeeves extensively throughout its peak years.
SEJ founder Loren Baker reported in 2005 on the corporate’s plans to launch a paid search promoting platform to rival Google and Yahoo. He coated the rebrand rumors when Diller first floated the concept of dropping the Jeeves title. He tracked the iWon and Excite acquisitions that briefly doubled Ask Jeeves’ market share.
These articles at the moment are a time capsule of the period when search was nonetheless a multi-player race.
Why This Issues
Ask Jeeves pioneered asking questions in a single’s personal phrases, however Google’s rise made key phrase looking out commonplace. Now, natural-language search is central once more, with Google’s AI options constructed on Jeeves’s authentic premise of asking questions in plain language.
Wanting Forward
IAC’s farewell message gave no indication of plans for the Ask.com area or any related properties. The shutdown seems to finish IAC’s shopper search enterprise underneath the Ask model.
For the search business, the closure is a reminder of how briskly the market consolidated after Google’s rise. Of the best-known shopper search manufacturers from that interval, Google is the one which emerged with an unbiased international search engine.
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