HomeSEOOpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X

OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

OpenAI, the corporate that launched ChatGPT somewhat over a 12 months in the past, has just lately taken to social media to deal with issues relating to the “lazy” efficiency of GPT-4 on social media and Google Opinions.

Screenshot from X, December 2023OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

This transfer comes after rising consumer suggestions on-line, which even features a one-star evaluation on the corporate’s Google Opinions.

OpenAI Offers Perception Into Coaching Chat Fashions, Efficiency Evaluations, And A/B Testing

OpenAI, via its @ChatGPTapp Twitter account, detailed the complexities concerned in coaching chat fashions.

chatgpt openai a/b testingScreenshot from X, December 2023chatgpt openai a/b testing

The group highlighted that the method is just not a “clear industrial course of” and that variations in coaching runs can result in noticeable variations within the AI’s character, artistic fashion, and political bias.

Thorough AI mannequin testing consists of offline analysis metrics and on-line A/B checks. The ultimate determination to launch a brand new mannequin is predicated on a data-driven method to enhance the “actual” consumer expertise.

OpenAI’s Google Assessment Rating Affected By GPT-4 Efficiency, Billing Points

This clarification comes after weeks of consumer suggestions about GPT-4 changing into worse on social media networks like X.

Complaints additionally appeared in OpenAI’s neighborhood boards.

openai community forums gpt-4 user feedbackScreenshot from OpenAI, December 2023openai community forums gpt-4 user feedback

The expertise led one consumer to go away a one-star score for OpenAI through Google Opinions. Different complaints regarded accounts, billing, and the substitute nature of AI.

openai google reviews star rating Screenshot from Google Opinions, December 2023openai google reviews star rating

A current consumer on Product Hunt gave OpenAI a score that additionally seems to be associated to GPT-4 worsening.

openai reviewsScreenshot from Product Hunt, December 2023openai reviews

GPT-4 isn’t the one situation that native reviewers complain about. On Yelp, OpenAI has a one-star score for ChatGPT 3.5 efficiency.

The criticism:

yelp openai chatgpt reviewScreenshot from Yelp, December 2023yelp openai chatgpt review

In associated OpenAI information, the evaluation with probably the most likes aligns with current rumors a couple of risky office, alleging that OpenAI is a “Cutthroat surroundings. Not pleasant. Poisonous staff.”

google review for openai toxic workersScreenshot from Google Opinions, December 2023google review for openai toxic workers

The opinions voted probably the most useful on Glassdoor about OpenAI instructed that worker frustration and product growth points stem from the corporate’s shift in concentrate on income.

openai employee review on glassdooropenai employee review on glassdoor

openai employee reviewsScreenshots from Glassdoor, December 2023openai employee reviews

This incident supplies a novel outlook on how buyer and worker experiences can impression any enterprise via native opinions and enterprise scores platforms.

openai inc google business profile local serps google reviewsScreenshot from Google, December 2023openai inc google business profile local serps google reviews

Google SGE Highlights Constructive Google Opinions

Along with occasional complaints, Google reviewers acknowledged the revolutionary impression of OpenAI’s expertise on numerous fields.

Probably the most constructive evaluation mentions in regards to the firm seem in Google SGE (Search Generative Expertise).

Google SGE response on OpenAIScreenshot from Google SGE, December 2023Google SGE response on OpenAI


OpenAI’s current insights into coaching chat fashions and response to public suggestions about GPT-4 efficiency illustrate AI expertise’s dynamic and evolving nature and its impression on those that rely on the AI platform.

Particularly the individuals who simply acquired an invite to affix ChatGPT Plus after being waitlisted whereas OpenAI paused new subscriptions and upgrades. Or these growing GPTs for the upcoming GPT Retailer launch.

As AI advances, professionals in these fields should stay agile, knowledgeable, and attentive to technological developments and the general public’s reception of those developments.

Featured picture: Tada Pictures/Shutterstock


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